The Bailey family gets creative during virus outbreak

John Bailey and his family, known for their Bailey Travel and Bailey Coach businesses, have been giving back to South Central region for three generations. During the coronavirus crisis, they took it upon themselves to continue that legacy.

Story paid for by: Bailey Coach
Written by: Rebecca Hanlon
Bailey Coach owner John Bailey disinfects a Hanover Borough Police Department SUV recently as part of the company's initiative to treat first responder vehicles free of charge. (Photo courtesy of Bailey Coach)

John Bailey sat in his Spring Grove office and prayed. “Lord, what am I going to do?”

The second-generation owner of the Bailey family of businesses was looking at months of canceled work – from bus trips that could no longer get to their destinations and contracts with area schools and colleges for sporting events that would never come to be.

While some businesses may have to close their doors because of the coronavirus outbreak, John wasn’t ready to give up. Instead, he took it as an opportunity to be innovative.

He walked into one of his garage bays and saw the specialized electrostatic sprayer.

“It just hit me that I had something special,” John says. “This could be the thing that saves us.”

A Bailey Coach employee disinfects an office recently using the company's specialized system. After the process, people can occupy their spaces again in about 2 minutes. (Photo courtesy of Bailey Coach)

For three years, Bailey Coach has used the process of Electrostatic Disinfection, which is spraying an electrostatically charged mist of disinfectant. The mist of disinfectant becomes a positively charged particle, which is what allows the disinfectant to aggressively cling to and coat any surface. John was using the specialized system to disinfect his fleet of 30 vehicles that transport over 130,000 passengers each year.

With the decline in people traveling, John saw an opportunity to diversify and offer the disinfecting service to area business. This would allow him to start a new line of revenue for his business while protecting others.

History of service

Since John’s family started Bailey Travel in the 1940s, they have always found ways to use their business for the greater good. His parents and uncle were military veterans and served their country found ways to give back to the community through the civil air patrol, US Army with service to their country during World War II.

Today, John works to ensure Bailey Coach is there during FEMA relief efforts and has sent buses full of supplies to areas hit by hurricanes or tornadoes.

His daughter, Courtney, the third generation to lead the business, has found creative ways to give back to the United Way of York County and through Rotary.

The company's disinfecting business not only kept John Bailey's skeleton crew paid but allowed him to call back furloughed employees and put them to work. (Photo courtesy of Bailey Coach)

Finding new ways to drive revenue has also allowed John to do his best to keep employees when hardship strikes. During the aftermath of 9/11, when trips to New York and Washington, D.C., took a dive, John formed relationships with area colleges to provide transportation services for sporting events.

When Bailey Coach built its new facility in Spring Grove in 2019, John brought with him a diversified business that included vehicle repair and state inspections, as well as a Pennsylvania dealer license for auto sales.

By mid-March 2020, as cases of the coronavirus double every two days in Pennsylvania, John had discovered a disinfecting business that not only kept his skeleton crew paid but allowed him to call back furloughed employees and put them to work.

The Bailey Coach team has quickly created road technicians to service local businesses and has disinfected over 1 million square feet of space in the first two weeks of the COVID-19 outbreak.

While the idea behind the new business allowed John Bailey to keep some of his staff, he’s finding satisfaction in giving his neighbors peace of mind in a time that has been full of uncertainty. (Photo courtesy of Bailey Coach)

Keeping the community safe

Todd Tyson, Senior VP and Director of General Services at PeoplesBank, brought in John’s team to disinfect all of the bank’s facilities as a way to slow or stop the spread of COVID-19. Associates who are still working in some branches or offices have appreciated the efforts, Todd says, and he believes it helps them be proactive in keeping people safe.

With the ability to treat up to 15,000 square feet in about an hour, the process means there is little disruption to business, and people can occupy their spaces again in about 2 minutes.

In addition to banks and credit unions, the Markets at Hanover, manufacturing facilities, restaurants, utility companies, and even a local ambulance service have ordered disinfecting treatments. Several of those entities have even requested preventative maintenance services to have their spaces disinfected weekly.

In whatever way we can, we want to take care of our neighbors.

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John Bailey Bailey Coach

While the idea behind the new business allowed John to keep some of his staff, he’s finding satisfaction in giving his neighbors peace of mind in a time that has been full of uncertainty.

“The community has always done a lot for my family and my business,” John says. “In whatever way we can, we want to take care of our neighbors. We’re all trying to get through this together.”

Story paid for by Bailey Coach

baileycoach.com
info@baileycoach.com
717-718-0490
1708 PA-116, Spring Grove, PA 17362

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